Privacy Policy

Overview

This privacy policy (together with the Terms of Use and any other documents referred to in it) sets out the basis on which we collect or you provide personal data to us, through our website www.kmc-group.ro, as well as our email address (contact@kmc-grup.ro). Please read the privacy policy carefully to understand our practices regarding your personal data. Our privacy policy is in line with GDPR policies (Regulation (EU) 2016/679) and explains how we process information and the nature of the relationship between us, KMC Group, as a commercial entity, and you, the user, as a visitor to our site. KMC Group owns and operates www.kmc-grup.ro, the website to which this privacy policy applies. This privacy policy also applies to the subdomains of www.kmc-grup.ro, unless their own privacy policy states otherwise.

The data we process and for what purpose

We collect information about visitors to our website and sales/business inquiries.

Visitor website usage date

For each visit to www.kmc-grup.ro, we collect information sent by your browser, such as the pages you visit on our website, the type of browser, operating system you are using, screen resolution, referring site, date and time of each visitor request, the country and/or city you are in, and user behavior details that are not personally identifiable. This process helps us understand the number of visitors to each part of our website to improve the overall experience on the website and also for statistical analysis.

When you use www.kmc-grup.ro, we also collect standard information such as your Internet Protocol (IP) device address. We collect this data so we can track the computer used in case of misuse or illegal actions related to visits or use of our site. We do not use this information to identify visitors and delete it after 30 days.

We may use third-party services such as Google Analytics, Microsoft Clarity, and others that collect, monitor, and analyze visitor behavior on the site. All data is anonymized so there is no personal identification. Each provider is subject to its own privacy policy: Google Analytics, Microsoft Clarity.

Contact details for business/sales inquiries

We collect personal data about sales inquiries made through our contact form or via email at contact@kmc-grup.ro. This may include: your name, email addresses, phone number, company, reason for the inquiry, or a message.

We ensure that the data you provide to us is processed fairly and lawfully and used only for the purposes set out in this policy. The data will be processed, used, and disclosed only for business/sales purposes by our sales department and the managers of departments interested in your request.

By completing and submitting the contact form, you agree that KMC Group may use the provided data to contact you and send you marketing materials. You can opt out of this option at any time through an unsubscribe link included in our communications.

We retain business/sales inquiries for 1 year, after which they are anonymized. We do not share this data with any third party.

Once you submit information through our website, either using one of our email addresses or our contact form, you agree to be contacted by a staff member regarding your request.

Cookies

A cookie is information that a website stores on a visitor's computer. The visitor's browser provides this information to the website each time the visitor returns. www.kmc-grup.ro uses cookies to track and assist in identifying visitors, how they use the website, and their site access preferences. Visitors who access www.kmc-grup.ro and do not wish for cookies to be stored on their computers should set their browsers to refuse cookies before using our site or any other site. The downside is that certain site functionalities will not work properly without cookies. You can learn more about how to do this in the Data Control section.

Your Data Control

Personal Identification Information

You have the right to be informed about any personal information processed about you, the right to rectification, deletion, and restriction of processing. For this purpose, you have the right to request a copy, modification, or deletion of any personal information we store about you. Please note that we may not be able to identify you as a user without a valid email address.

For this, please contact us at contact@kmc-grup.ro for any questions.

Cookies

You can control the use of cookies in your browser. Users can find information on how to manage cookies in their browser at the following links: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Windows Explorer, and Opera or by visiting www.allaboutcookies.org.

Analytics

If you do not want to be tracked by Google Analytics on all websites, not just on www.kmc-grup.ro, please visit http://tools.google.com/dlpage/gaoptout.

User Rights

Right to access

As a user, you can contact us to receive confirmation if we process your personal data or not.

Right to withdraw consent

As a user, you have the right to correct any incomplete or inaccurate information we store about you.

Right to rectification

As a user, you have the right to correct any incomplete or inaccurate information we store about you.

Right to objections

If our processing is based on our legitimate interest to manage, maintain, and develop our business, as a user you have the right to object to our processing at any time.

Right to restriction of processing

As a user, you have the right to obtain from us a restriction of processing your personal data, in accordance with the applicable data protection law.

Right to data portability

As a user, you have the right to receive your personal data from us in a structured, commonly used, and machine-readable format and to independently transmit this data to a third party, where our processing is based on your consent and is carried out by automated means.

Right to erasure

As a user, you have the right for the personal data we process about you to be erased from our systems. We may not be able to immediately delete all residual copies from our servers and backup systems after the active data is deleted. These copies will be deleted as soon as possible.

How to use these rights

To exercise any of the rights mentioned above, you can send us an email to the address in the contact section, including the following information: your name and email address. We may request additional information necessary to confirm your identity. We may reject requests that are unreasonably repetitive, excessive, or clearly unfounded.

Data Security

Data security is very important to us, which is why we use processes, methods, and administrative measures to ensure that all data we collect or process is protected and secure. We regularly analyze and improve these processes; however, please consider that while we implement protective measures to safeguard all personal information, no transmission or security system is 100% secure. Therefore, we cannot guarantee that all data you transmit to us over the Internet or store in our system is completely protected from intrusions.

Changes to this Privacy Policy

Occasionally, we may make changes to this privacy policy. If the changes we make are significant, we will also post a notification on our website; however, we recommend that you check our privacy policy for changes regularly.

Contact

All data is processed and controlled by KMC Group. If you have any questions about how your information is processed, please contact us at contact@kmc-group.ro.

KMC Group, Str. Strâmbă no. 2, Bistrița, Romania, +40744 627 648